Privacy Policy

Last updated: January 21, 2026

1. Introduction

DataSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business intelligence platform.

By using DataSync, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

  • Full name and contact information
  • Email address and phone number
  • Business name, industry, and location
  • Website URL (if provided)
  • Password (stored securely using encryption)

2.2 Business Data

  • Sales and transaction records
  • Inventory information
  • Customer information you input
  • Expense records
  • Financial data and reports

2.3 Third-Party Integration Data

When you connect third-party services (such as Paystack, Flutterwave, or social media accounts), we may receive data from these services to provide you with integrated insights.

3. How We Use Your Information

  • To provide and maintain our services
  • To generate AI-powered business insights and recommendations
  • To send you important notifications and updates
  • To process transactions and manage your account
  • To improve our services through aggregated analytics
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure with MongoDB Atlas

5. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in our operations (under strict confidentiality)
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger

6. Your Rights

You have the right to:

  • Access and export your data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Withdraw consent for data processing

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at support@mydatasync.com.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

DataSync Support

Email: support@mydatasync.com

Website: www.mydatasync.com